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Teplocom Holding Trade House reacts promptly for customer's requests and wishes, specifically for additional requirements to products which has to be realized in specific regions.

Trade House managers pay great attention to customer and product service. Pre-sale consultations are carried out, technical maintenance, warranty, post-warranty repair and service maintenance are provided. With this purpose service department, technical maintenance group and repair and claims department were created.

Leadng Holding's specialists carry out training programs for our clients and customers in specially prepared training class, where they consider questions of installation and service of manufactured equipment and other matters of interest. In order to maintain stable high level of customer service, all service center crews complete obligatory annual skill improvement courses.